MSU Insurance Day - April 6-7, 2021

6 Apr 8:30 am

The Mill Conference Center

MSU Insurance Day

April 6-7, 2021

The Mill Conference Center in Starkville, MS

*Based on the recommendations from medical professionals, the CDC, and MSU guidelines, attendees are required to wear face coverings inside the Mill Conference Center at all times. Preferred face coverings include surgical masks, N95 masks, and cloth masks.


Tuesday, April 6th

8:00 – 8:30      Registration

8:30- 8:45       Welcome and Announcements  

Seth Pounds, Director of RMI Program, MSU

Sharon Oswald, Dean of College of Business, MSU



8:45 – 10:25      Ethical Leadership for the 21st Century

                        Cynthia Cooper, CEO, CooperGroup

10:25 – 10:40   BREAK

10:40-11:30    Got Ethics?

Lee Harrell, General Counsel, Mississippi Rating Bureau

Vanessa Miller, Director, Licensing Division, Mississippi Insurance Department

11:30 – 12:30  Lunch 


AFTERNOON SESSION: Ratings Bureau Operations/MWUA? (3 CE HOURS)


12:30 – 1:20 MSRB Products & Services Update, and MWUA Current Issues

Joe Shumaker, Manager, Mississippi State Rating Bureau

Reg Ott, Marketing Director, Mississippi State Rating Bureau

1:20 – 2:10      The Fury and the Future - COVID-19’s Economic Impact on the Mid-South and What Lies Ahead

            Douglas Scarboro, SVP/Regional Executive, Federal Reserve Bank of St. Louis

2:10 – 2:30       BREAK

2:30 – 3:20      Words Matter- How to Have an Effective and Efficient Conversation with

Clients Regarding Long-Term Care

Bonus Round- The Life Insurance Application and Underwriting process in 2021 and Beyond…..It’s going to be a Whole New Ballgame

Kevin Riley, Regional Sales Director, OneAmerica® Care Solutions

Mark Wall, President, Mark Wall & Company


Wednesday, April 7th

8:00 – 8:30      Registration

8:30 - 9:00      National Anthem, Welcome and Hall of Fame

Seth Pounds, Director of RMI Program, MSU

Mark E. Keenum, President, MSU


MORNING SESSION: Commissioners’ Session, Insurance Policy and Practice: Agency Management   (3 CE HOURS)

9:00 – 9:50 Commissioners’ Session 

Moderator: Mike Chaney, Insurance Commissioner, Mississippi

Jim Donelon, Insurance Commissioner, Louisiana

Carter Lawrence, Insurance Commissioner, Tennessee

Ray Farmer, Insurance Director, South Carolina

Jim Ridling, Insurance Commissioner, Alabama

9:50 – 10:00    BREAK

10:00 – 10:50   Business Interruption Issues in the Age of COVID: Where We Have Come So Far

Greg Serio, Former New York Insurance Commissioner

 10:50 – 11:40   You're on Mute...What We've Learned About Our Past, Present & Future Resiliency While Managing Our Agencies Through COVID-19

            Brian Berry, Principal, Bi-County Insurance Agency

Chris Boone, President, Commercial & Group Solutions at BXS Insurance

 Christopher Woods, CRM, Risk Manager/Producer, Lemon Mohler             

             Insurance Agency


AFTERNOON SESSION: Commercial Markets: Rebating Rules and Laws: Financial Planning/Life Insurance/Estate Planning (3 CE HOURS)

11:40 – 12:45 LUNCH

12:45- 1:35   A Hardening Insurance Market – Buyer Beware.  How to Navigate a Hardening Insurance Market Cycle

Ben Johnson, SVP, Wholesale Distribution, Liberty Mutual/Ironshore

Hunter Morgan, SVP of Underwriting, Casualty Division: Markel Specialty,                            

SE Region

Truitt Taylor, Broker/Sr. VP, CRC Group

Brent Treadway, President, CRC Brokerage Division

1:35 – 1:45 BREAK

1:45- 2:35  Anti-Rebating Laws: Violation or no Violation

Andy Case, Director of Consumer Affairs, Mississippi Insurance Department

Kim Causey, General Counsel and Director of Legal, Mississippi Insurance Department

Mark Haire, Deputy Commissioner, Mississippi Insurance Department

2:35-3:25   Are you helping your customers protect their family and financial assets: Life Insurance, Financial Planning, Estate Planning

Jerry Toney, Senior Wealth Advisor, Cadence Investment Services

Brandt Galloway, Managing Member, Galloway Chandler McKinney

Greg Pirkle, Managing Partner, Phelps Dunbar


Insurance Day Poster from the Mill